LU BEAUTY Terms and Conditions
Please read these Terms and Conditions (hereafter "Terms" or "Terms and Conditions") carefully before using or purchasing from the LU Beauty.com.au website (hereafter "Site", “Website” or “the Website”) or interacting with the purchasing system, customer support or other services (hereafter “the Service” or “Service”) operated by LU Beauty (hereafter "us", "we", or "our").
Your access to and use of the Website and Service is conditional on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and Customers (hereafter “you”, “them”, or “they”) who:
Returns Policy: Custom-made items
To be eligible to use this Website you must be at least 18 years old. If you use LU Beauty.com.au on behalf of a company, entity, or organisation, you must be an authorized representative with the authority to bind it to these Terms and Conditions (which authority you hereby exercise).
Changes to these Terms and Conditions
We may modify the Terms and Conditions from time to time. When changes are made, we will notify you by making the revised version available on this webpage and will indicate at the top of this page the date that revisions were last made. You should revisit these Terms and Conditions on a regular basis as revised versions will be binding on you. Any such modification will be effective upon our posting of new Terms and Conditions. Your continued use of this Website after any posted modification to the Terms and Conditions indicates your acceptance of the modification.
We reserve the right to modify, update, or discontinue LU Beauty.com.au at our sole discretion, at any time, for any or no reason, and without notice or liability.
LU Beauty Products are made to order. This includes the Products in the Website shop section. We aim to deliver Your Product within 3-5 weeks for standard orders and within 2-3 weeks for rush orders. We will make every effort to ensure your purchased Product reaches you within the stated timeframe but we make no guarantees as issues can arise that are outside of our control.
LU Beauty reserves the right to change our prices at any time.
LU Beauty reserves the right to refuse or cancel certain orders at our sole discretion. You will be informed of any such refusal or cancellation within a reasonable timeframe, and a reason for the refusal or cancellation will be provided.
Returns & Refunds
LU Beauty offers returns and refunds for Store Products only. Store Products are Products that are purchased directly through the Shop section of our Website without any customisation or personification.
Customised and personalised Products are not eligible for returns or refunds.
For all Store Products we offer a return and refund policy with the following conditions:
Return shipping costs:
Resolution for faulty products will be dependent on the source of the fault and will be determined between LU Beauty and You, the purchaser. LU Beauty will either fix, replace or refund the product.
The content, trademarks, artwork and Products for sale on https://lubeauty com.au/ are the exclusive property of LU Beauty.
You acknowledge and agree that all ownership, license, intellectual property and other rights and interests in and to the Website and Service, including without limitation, any products designed and/or built in connection with the Service, together with any image, design, proof or other representation or of products produced by LU Beauty in connection with the Service shall remain solely with LU Beauty, unless expressly agreed otherwise, in writing, by LU Beauty.
You agree not to reproduce, duplicate, copy, or exploit any portion of the Product, use of the Service or Products, or access to the Service or Products, without express written permission by us.
As part of our Terms and Conditions, our customers warrant that they have appropriate intellectual property rights in any content they create or upload to our servers. Moreover, our customers agree to indemnify and hold harmless LU Beauty for all liability resulting from any breach of warranties including the aforementioned intellectual property warranty.
Use of lubeauty.com.au
We grant you permission to use this Website subject to the restrictions in these Terms and Condition
Restrictions on Use
You agree that you will not, and will not assist or enable others to:
LU Beauty.com.au may include content from and/or links to other websites (each, a "Third Party Site"). We do not control or endorse any Third Party Site, and you agree that we are not responsible for the availability or contents of such Third Party Sites.
No agency, partnership, joint venture, or employment is created as a result of the Terms and Conditions, and you do not have any authority of any kind to bind us in any respect whatsoever.
We may provide you with notices, including those regarding changes to the Terms and Conditions by email, regular mail or postings on LU Beauty.com.au.
The Terms and Conditions contain the entire agreement between you and us regarding the use of LU Beauty.com.au, and supersede any prior agreement between you and us on such subject matter. The parties acknowledge that no reliance is placed on any representation made but not expressly contained in these Terms and Conditions.
Any failure on our part to exercise or enforce any right or provision of the Terms and Conditions shall not constitute a waiver of such right or provision. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.
If any provision of the Terms and Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the Terms and Conditions shall otherwise remain in full force and effect and enforceable.
The Terms and Conditions are not assignable, transferable or sublicensable by you except with our prior written consent, but may be assigned or transferred by us without restriction. Any assignment attempted to be made in violation of the Terms and Conditions shall be void.
The section titles in the Terms and Conditions are for convenience only and have no legal or contractual effect.
Warranties, Disclaimers, and Limitations of Liability
LU Beauty.com.au AND ALL SITE CONTENT IS MADE AVAILABLE TO YOU ON AN "AS IS" BASIS. LU Beauty MAKES NO WARRANTIES, REPRESENTATIONS, OR CONDITIONS OF ANY KIND, EXPRESS, STATUTORY OR IMPLIED AS TO (1) THE OPERATION AND FUNCTIONALITY OF LU Beauty.com.au, (2) THE ACCURACY, INTEGRITY, COMPLETENESS, QUALITY, LEGALITY, USEFULNESS, SAFETY, AND IP RIGHTS OF ANY OF LU Beauty.com.au CONTENT, AND (3) THE PRODUCTS AND SERVICES ASSOCIATED WITH LU Beauty.com.au OR SITE CONTENT. LU Beauty FURTHER DISCLAIMS ALL WARRANTIES, EXPRESS, STATUTORY, OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY, DURABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, THAT YOU OBTAIN FROM LU Beauty OR LU Beauty.com.au SHALL CREATE ANY WARRANTY, REPRESENTATION, OR CONDITION NOT EXPRESSLY STATED HEREIN.
LU Beauty DISCLAIMS ALL LIABILITY FOR ANY (A) INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, RELIANCE, OR CONSEQUENTIAL DAMAGES, (B) LOSS OF PROFITS, (C) BUSINESS INTERRUPTION, (D) LOSS OF OR DAMAGE TO REPUTATION OF LU Beauty OR ANY THIRD PARTY, OR (E) LOSS OF INFORMATION OR DATA.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, THE LIMITATION OR EXCLUSION OF IMPLIED WARRANTIES, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY MAY LAST, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IF YOU RESIDE IN SUCH A JURISDICTION, THE ABOVE LIMITATIONS SHALL APPLY TO YOU TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW.
Last updated: February 5, 2020